Updated: April 1st, 2020

Our focus is to protect the health and safety of our employees and residents. We continue to track COVID-19 updates and will continue to follow the guidance from local and federal officials. Please understand we are in a very fluid and dynamic environment with major changes and developments happening hourly. We are doing our best to minimize confusion and take care of your needs as quickly as possible.

April has arrived, leaving us to face another month of uncertainty and challenges from this pandemic. We’ve appreciated your patience and understanding as we continue to adapt to these new situations and changes in the economy. Many people reeling from the widespread impacts of COVID-19 are wondering what to do and how they’ll pay rent. You’re not alone.

We recently sent out a message to residents on various financial assistance options, from rent payment deferment and housing programs to supplementing income and filing for unemployment. There’s some news here — more help is on the way.

The CARES Act — a $2 trillion coronavirus economic stimulus package — was signed into law on Friday. This legislation will provide financial relief for individuals and businesses impacted by the coronavirus outbreak. Here are some of the bill’s significant provisions and how the stimulus package can assist Cornerstone residents during these unprecedented times:


Direct payments: Americans who pay taxes will receive a one-time direct deposit up to $1,200; married couples will receive $2,400, plus an additional $500 per child. Payments will be available for incomes up to $75,000 (individuals) and $150,000 (married couples)

Unemployment: This program will: provide $250 billion for an extended unemployment insurance program; expand eligibility and offer workers an additional $600 per week for four months, on top of what state programs pay; extend UI benefits through Dec. 31 for eligible workers. NOTE: this applies to self-employed, independent contractor and gig economy workers

Use of retirement funds: The bill waives the 10 percent early withdrawal penalty for distributions up to $100,000 for coronavirus-related purposes, retroactive to Jan. 1. Withdrawals are still taxed, but taxes are spread over three years, or the taxpayer has the three-year period to roll it back over

401(k) Loans: Loan limit increased from $50,000 to $100,000

Coronavirus testing: All testing and potential vaccines for COVID-19 will be covered at no cost to patients

Student Loans: Student loan payments are suspended for two months with no penalty. In addition, the bill impacts student loans with the following provisions:

Cancel a borrower’s obligation to repay the entire portion of a loan associated with a payment period when a loan recipient withdraws from a higher education institution during the period as a result of a qualifying emergency

A student’s Federal Pell Grant duration limit will exclude any semester not completed by the student due to COVID-19.  For students who dropped out of school as a result of COVID-19, it excludes the term from counting toward the lifetime Pell eligibility

Suspend all payments due for loans made under the Higher Education Act for six months with no interest accrual

The Office of Federal Student Aid halted all collection and wage garnishment for borrowers for a 60-day period (starting March 13, 2020).  Impacted borrowers must be notified of the changes no later than 15 days after enactment, and beginning Aug. 1, student loan borrowers must be alerted no less than six times via postal mail, telephone calls or electronic mail that payments will resume Oct. 1, 2020

READ MORE: Rent is due. Wondering what to do? You’re not alone.


Due to the current COVID-19 situation, Cornerstone’s office is closed and staff is temporarily unable to provide written receipts at the time of payment.

If a receipt for rent is needed, please drop off checks or money orders in the rent drop box at the main office: 665 N. Grant St. and include a note with your name, building, unit number and preferred method of receipt — via email or mail.

If you are able, please utilize the online RENTCafe resident portal to make payments. Receipts are emailed immediately upon payment submission and we accept payments via ACH, debit card or credit card.

Thank you for your patience, flexibility and understanding during these temporary changes.

Updated: March 26th, 2020

As Coronavirus cases surge in Colorado, a statewide stay-at-home order was issued on Wednesday. Denver bars and restaurants will halt dine-in services until May 11 and businesses deemed “nonessential” must close until April 30.
These are stressful, uncertain times for all of us as we navigate this rapidly evolving situation caused by COVID-19. We understand the magnitude of the issues our residents face with unemployment and financial stability, and are working with building owners to provide as much assistance as possible to residents.

DENVERITE: Denver’s stay at home order — A quick guide to where you can and can’t go

DENVER POST: Colorado’s stay at home order 

Along with a Cornerstone rent payment deferment program, here are a few additional resources for residents to utilize during this unprecedented time, from rent assistance to finding work.

In response to the far-reaching economic impacts of COVID-19, Cornerstone implements the following changes for April 2020:

• Waive late fees for all residents
• Accept partial payments via RENTCafe online resident portal throughout the month

If more assistance to pay rent is needed, Cornerstone will offer a rent payment deferment plan to residents who lost their job and can verify unemployment with an application for unemployment benefits submitted through the Colo. Dep. of Labor and Employment. The rent payment deferment plan can be applied to the month of April OR May 2020.

Qualification for Rent Payment: 
• Resident must provide proof of submitted claim for unemployment through the Dept. of Labor & Employment
• Email with your name, building, unit number and proof of unemployment claim
• Once this information is received, the Cornerstone team will draft a rent payment deferment addendum
• This addendum must be signed by ALL leaseholders

If you have any questions on the process, please send an email to

This is an extensive list of resources available to Colorado residents who may be struggling to pay rent because of the Coronavirus.

Organizations on the list are broken down by state, state nonprofit, county and city resources. From federal to city resources, there are many options available to residents during this time.

MORE: Resident Relief Foundation

If you are looking for work and to supplement income, there are various employers hiring in health care, grocery store and delivery sectors — register at for more information.

You can file a wage claim to recover wages if you haven’t been paid for any hours worked. Note: due to staff working remotely due to the impacts of the Coronavirus, the best way to file a wage claim online is to send an email:

MORE INFO: How to file a wage claim

There are unemployment benefits available to residents who have lost a job due to the Coronavirus. People who are independent contractors, 1099 workers or self-employed may not be eligible to file a claim. To see if you qualify, check the common unemployment questions in the FAQs — Am I eligible for unemployment benefits if….?

To help with the volume of unemployment claims Colorado is receiving, The Dept. of Labor and Employment created a system to file unemployment claims. 
If you need to file an unemployment claim and your last name:
-Begins with the letter A – M: file a claim on Sunday, Tuesday, Thursday, or Saturday after 12 PM
-Begins with the letter N – Z: file a claim on Monday, Wednesday, Friday or Saturday before 12 PM

Resources for workers: unemployment insurance benefits, paid sick leave, wage claims, more
Resources for employers: alternatives to laying off employees, rapid response, unemployment insurance

Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
Denver Public Health 

Dial 211 and enter in your zip code for additional resources
Colo. Dept. of Public Health & Environment: Information on the Outbreak of Coronavirus Disease 2019 (COVID-19)
WATCH: Coronavirus (COVID-19) preventative tips & information

Updated: March 24th, 2020

Office & Leasing

  • We are not currently offering in person apartment tours. If you would like an apartment tour it will can be done via Facetime, Skype or we can email or text you a video. You can request a tour through our website.
  • The Cornerstone office can be reached via phone at 303-333-1999 but the office is closed to the public.


  • Please continue to submit all non-emergency work orders through your online resident portal or by calling 303-333-1999.
  • While we understand toilet paper can be tough to find at this time, using alternative products like paper towels and wipes are not allowed. These items can cause major backups to the plumbing system at your building.
  • All common area amenity spaces are currently closed until further notice
  • If you need rental assistance please visit ( If you need a copy of your lease, W9, or ledger for a rental assistance program, please email with your name, building, and unit number and exactly what documents you need.
  • If you have lost your job due to COVID-19 and will have trouble paying your rent for April or May, Cornerstone is offering Payment Deferment Plans. To qualify you must have filed a claim with the Colorado Department of Labor & Employment. Please email with your name, building, and unit number for more details.